FAQ
Hope this page helped answer some of your questions. If not, just let me know and I’ll help figure out any sambal sauce stuff – costs or whatever. Reach out if you need anything else!
FAQ Restaurant Owner
What ingredients are used in your sambal sauce? Can we use our own ingredients?
We use only the best ingredients - things like dried chilies, turmeric, ginger, garlic, anchovies, red onion, fresh chilies, sugar, and salt. Getting high quality stuff is important to us to make a sauce with awesome flavor and a nice smooth texture.
And we're happy to work with you on customizing it too. If you want us to use certain ingredients you've got in mind, just let us know and as long as you meet our minimum order amount we can make it happen. Give us a call and we can chat about what special ingredients you're looking for and how much you need to order. Talk to you soon!
Do you offer bulk purchasing options for restaurants?
If you need to order bulk for your restaurant we've got some great options to save you money.
Give our sales team a shout and they can go over our volume pricing and discounts for bigger orders. Just let them know you want to discuss what deals we have when you buy in quantity.
How much does your sambal sauce cost per kilogram? Is it more cheaper than making it by our own?
So the first thing is, let me know how much it costs per kg for you to make your sambal sauce in-house. Then we can work within your budget to ensure you save at least 50% compared to doing it yourself. Plus you'll save on the time it takes your staff to produce it.
In general, it's more cost effective to buy from us since we can produce it more efficiently in large batches. We also buy high quality ingredients in bulk.
If you want an exact price, have your sales team contact us with your specific requirements. We'll provide a competitive quote tailored just for you.
What is the shelf life of your sambal sauce?
Our sambal sauce will last up to 18 months if you keep it somewhere cool and dry, like a pantry or cupboard.
Once you open it though, you'll want to put it in the fridge so it stays fresh. It's best to use it all up within 12 weeks for the best flavor. Don't let it sit too long after opening or it won't taste as good.
How do you ensure the quality and safety of your sambal sauce?
We put a lot of focus on quality control and food safety in our manufacturing process. Our factory has strict procedures to follow international standards.
Inspectors are always checking everything to make sure it's consistent, high quality, and safe. Safety is a really big deal for us.
What types of packaging do you offer, and how is the sambal delivered after I place an order?
We offer a few different packaging options for our sambal. You can get glass jars, plastic bags with or without caps, or bulk containers - whatever works best for you.
Once you place an order, we'll take care of getting it shipped out. Our logistics partners will ship it out ASAP. We've got great relationships with shippers to ensure your sambal arrives fresh wherever you are - locally or globally.
FAQ Distributors & Wholesaler
What types of sambal sauce do you offer?
We offer a variety of sambal sauces, our product line includes
- Sambal Oelek, our top seller,
- Sweet Sambal, our signature sauce,
- as well as Extra Spicy Sambal,
- Sambal Belacan, and manu more
Each one is made to suit different tastes and ways of cooking. Whatever you're in the mood for, I'm sure we've got a sambal for you.
Can you accommodate bulk orders for distribution?
We've got plenty of experience filling big orders from distributors. We'll make sure to give you a good price and get all the products to where they need to go fast. Shipping out tons of our sambal sauce is no issue at all for us. We'll ensure everything arrives on time and in one piece for ya.
What packaging options are available for bulk orders?
We've got a few different packaging options available to meet your distribution needs. We can send items in large containers, PP bags that can have a cap or go capless, bottle in glass and we're happy to work with you on custom solutions as well.
If you've got any specific packaging requirements, feel free to chat with us about it. We're always willing to discuss what will work best for your situation.
Do you offer private labeling or custom branding?
Sure, we can do private labeling and custom branding for you guys. We can work on a label design that really captures your brand's style and works for your packaging. Does that work for you?
What is the shelf life of your sambal sauce, and how should it be stored?
Hey, just a heads up on storing that sambal sauce. It can hang out unopened in a cool dry place for up to 18 months. But once you crack it open, I'd stick it in the fridge so it stays at its tastiest for as long as possible. Don't leave it out in the sun or it won't stay as fresh.
How do you ensure the quality and safety of your sambal sauce?
About our quality control procedures. We take food safety very seriously around here. We've got strict standards to make sure every batch of sambal sauce is top-notch. The manufacturing process includes regular inspections and testing. That way we can be certain that all our sauces have the quality and safety you expect from us.
It's important that you feel good about what you're putting on the table, so we're committed to meeting international food safety standards with every bottle.
FAQ Sauce Supply Chain & Manufacturer
What are the sourcing practices for your ingredients?
We're committed to using quality ingredients. We source from suppliers who meet our strict standards. We focus on fresh, high-quality stuff to make sure our sambal sauce has the best flavor and taste that stays the same.
We also regularly check up on all our suppliers as part of our process. This helps us keep our standards super high.
Can you provide traceability information for your products?
We can give full details on where our stuff comes from. Customers can follow every ingredient in our sambal sauce back to where it started.
How do you ensure the quality and safety of your products during transport?
We've got strict processes from start to finish to make sure our sambal sauce is in top shape. The packaging is tough and sealed so you know it hasn't been messed with.
And we only work with logistics companies we can count on to deliver the sauce without issues. Feel confident you'll get a great product from us.
Can you accommodate large-scale orders with consistent supply?
Absolutely, we can handle big orders and reliably provide sambal sauce. With our solid production capability and effective supply chain, we satisfy high demand without giving up quality.
How do you handle fluctuations in demand and ensure timely delivery?
We use smart forecasting and inventory management to stay ahead of demand changes. Our flexible production and reliable logistics partners ensure we deliver on time, even during busy periods.
FAQ International Importer and Local Exporter
What are the minimum order quantities (MOQs) for export?
The minimum order quantities can vary depending on what you need like custom formulas or packaging. Just let me know what you're looking for and I can give you the minimum amount needed along with a price quote.
Can you assist with the documentation required for customs clearance?
Of course, we'll take care of all the paperwork you need like certificates of origin, health certificates, and any other docs required for customs. Our international shipping experts know all the details and will handle the forms so it's as smooth as can be on your end.
What is the lead time for international orders?
The time it takes to get your international order depends on the size and destination. We'll ship as fast as possible and give you an estimate once ordered.
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